Get help

We're a small team building Kite for South African families. The fastest way to reach us is email — we usually reply within one business day.

General support

Account issues, bugs, feedback, or questions about using the site.

Want your activity or venue on Kite? Start on our host page or email us directly.

For password resets, use Forgot password on the sign-in page.
POPIA-related requests (access, correction, deletion) can be sent to the same address with subject “POPIA request”.
See our Privacy Policy for how we handle personal information.